Privacy Policy

The Waterfront Boutique Hotel is committed to maintaining robust privacy protections for the personal information collected or provided through www.thewaterfrontbophut.com (“Site”). This Waterfront Boutique Hotel privacy policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the personal information (i.e. information that identifies you) you provide to us and to assist you in making informed decisions when using this Site.

The Site is hosted in the United Kingdom and is governed by UK law. Please be aware that your personal information may be transferred to, stored, and processed in the UK where our servers are located and our central database is operated. The data protection and other laws of the UK might not be as comprehensive as those in your country. By using the Site, you consent to your personal information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

We take the utmost care to ensure that the personal information we obtain from you is used only for the purposes we describe in this Privacy Policy or at the time of collection. When you use the Site, you may be asked to provide your name, telephone number, email address, and/or mailing address. In the event you opt to provide us with personal information, we will only use it for the purpose specified.

We will always have a lawful basis when we collect and use your personal information, such as necessity to perform a contract that we have with you, because you consented to our use of your personal information, because it is in our legitimate interest, or so that we can establish, exercise, or defend a legal claim. Specifically, we may use your personal information to:

-process and manage your reservations
-respond to and/or fulfill your inquiries or requests

We do not sell, rent or share any of your personal information on such lists with any other party, including any third-party joint promoters, nor use it for unapproved commercial purposes.

If you decide to make an online reservation at www.thewaterfrontbophut.com, you will be linked to a reservation interface and a third-party booking engine provided by Little Hotelier. While it appears to be part of our website, the booking engine is actually provided by a third party and is governed by its privacy practices. We understand that security remains a primary concern of online consumers and have chosen our booking engine vendor carefully.

We take reasonable steps to maintain the security of your personal information; however, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.

Use of the www.thewaterfrontbophut.com website signifies your consent, as well as the consent of the company for whom you use our website and whose information you submit (if any) to this online Privacy Policy, including the collection and use of information by The Waterfront Boutique Hotel, as described in this statement, and also signifies agreement to the terms of use for our website. Continued access and use of our website without acceptance of the terms of this Privacy Policy relieves The Waterfront Hotel from responsibility to the user.

If you have any questions or would like further clarification about this Privacy Policy, please e-mail us at info@thewaterfrontbophut.com.

Payment Policy

A non-refundable deposit of 30% is required for all bookings.

Balance of payment for booked dates is payable on arrival and is non-refundable.

Cancellation Policy

Cancellations received less than 31 days before arrival will be charged 100% of the booking.